Accepted categories
HP currently accepts desktop, digital picture frames, external hard drive/dvd drives, handheld calculators, home media servers, media receivers,notebook and tablet computers, workstations, monitors,
printers (ink and laser), digital cameras and PDA/Smartphones by most manufacturers.
Supplies, accessories, or refurbished units do not qualify. Using the pull-down
menu on the quote page, simply select the type of product.
Accepted manufacturers
HP currently accepts desktop, digital picture frames, external hard drive/dvd drives, handheld calculators, home media servers, media receivers, notebook and tablet computers, workstations, monitors,
printers (ink and laser), digital cameras and PDA/Smartphones by most manufacturers.
Using the pull-down menu on the quote page, simply select the manufacturer of the
product. If you have a desktop, notebook, or workstation by a non-branded manufacturer,
select ALL OTHERS from the pull-down menu.
Accepted models
The HP Consumer BuyBack and Planet Partners Recycling Program currently accepts
desktop, digital picture frames, external hard drive/dvd drives, handheld calculators, home media servers, media receivers, notebook and tablet computers, workstations, monitors, printers (ink and
laser), digital cameras and PDA/Smartphones by most manufacturers. Using the pull-down
menu on the quote page, simply select the model of the product. If you have a desktop,
notebook, or workstation and your model is not listed, select ANY OTHER from the
pull-down menu.
Product condition
Market Velocity will perform an inspection upon receipt of your product. Since the
condition of your product helps to determine its value, you must accurately state
your current product's condition. The three condition levels include:
Excellent -- the product is in excellent working condition
and needs no refurbishment. The body of the product is clean (i.e., no smudges,
ink marks, dents, stickers, or scratches).
Good -- the body of the products has only minor blemishes (i.e., smudges, ink marks,
dents, stickers, or scratches). The product has no technical problems (i.e., it
does not make noise, run slowly, is not missing pieces, etc.).
Poor -- the product has no major technical problems, it turns on and is in working condition, but has cosmetic defects.
Additional information for Printing Devices:
Excellent -- the printer is in excellent working condition and needs no refurbishment.
The printer has been maintained within manufacturer's suggested schedules, feeds
paper properly, and has excellent print quality. The case of the printer and trays
are clean (i.e., no smudges, ink marks, dents, stickers, or scratches) and are intact
(i.e., no cracks, broken or missing pieces).
Good -- the printer is in good working condition and needs only minor parts (rollers
or separation pads) for refurbishment. The printer has been maintained within manufacturer's
suggested schedules. The printer has no technical problems (i.e., paper feeds properly
from primary trays and does not jam, has no unusual noises, has excellent print
quality, and has properly functioning control panel). The case and trays of the
printer have only minor blemishes (i.e., smudges, ink marks, dents, stickers, or
scratches). The case of the printer and trays are intact (i.e., no cracks, broken
or missing pieces).
Poor -- the printer has no major technical problems. The printer powers on, is in
working condition, and can produce a test page. The printer has minor cosmetic defects
and may have one or two cracked, broken or missing pieces that do not affect performance.
Not Eligible -- the printer has major technical problems (will not produce a test
page, and/or will not power on, and/or will not feed paper through machine, and/or
has a malfunctioning control panel). The case of the printer has large cracks, is
missing most of the original trays, and/or has broken or missing pieces).
Quantity
Please enter the number of units you have for Buyback.
Zip/Postal codes
The zip/postal code is used to determine the final Buyback
value of your product and to create the proper shipping labels. This means that
you must enter the proper originating zip code of each individual product.
Premium Shipping*
When utilizing the standard shipping process, you will need to package the product,
apply the provided shipping label and drop it off at a local UPS shipping location.
For an additional fee of $10, FedEx will come to your home to pick up your product.
Simply indicate that you would like to purchase this convenient service when entering
the information on your product. Your buy-back quote will then reflect this premium
shipping service.
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